Our People

Cabot’s vision for the future is built on our continuing belief in “ethical collections” and in treating our customers responsibly, fairly, with respect and empathy. We understand that the debt collection industry comes in for a lot of negative attention in the media.

We would like to assure you that Cabot works closely with trade associations, government bodies and consumer groups to improve standards in the industry and to build customer confidence in what we do.

We recruit and retain high quality people who are passionate about our business. All new customer facing employees go through an intensive 12 week training programme, which is accredited by City & Guilds, as well as on-going training in customer service and compliance. We do this to make sure that our customer advisors are equipped with the right skills and knowledge to help you find an appropriate and affordable solution.

Our customer advisors will take the time to talk to you and to listen, so that we can fully understand your circumstances and together we can agree the best way forward.

Testimonials

Still not sure whether you want to talk to us or not?

Why not read what some of our other customers say about us.

"It is not very often that I write to a credit company with a compliment. In fact I never have. Some time ago, like so many people, I got into financial difficulty and ended up having to come to an arrangement to pay off my small debt."
Mr S J

"I would like to take this opportunity to tell you how helpful Gill was on my account. She is an asset to your company. Most of the staff whenever I call are always helpful and considerate with such personal matters as debt!"
Mrs T M

"I would like to pass on my appreciation to Chris for the professional manner in which he handled my case. Given my situation at the time, his patience and understanding are a credit to himself and your company."
Mr W S