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Privacy policy

Please read our Privacy Policy carefully before using this website ("the Website"). In this Policy "Cabot", "we", "us" and "our" means Cabot Financial (Europe) Limited and "you" means the individual who is using the Website. "Group" means Cabot Financial (Europe) Limited and its associated Companies. It is also important that you read the Terms and Conditions which govern your use of the Website.

Cabot takes your privacy very seriously. The following privacy statement sets out, in relation to the Website, what sort of information we collect and hold about you, how that information is collected, how we use that information and how that information can be corrected and/or updated.

If you have any questions about this privacy statement please contact customercare@cabotfinancial.com in the first instance.

What personally identifiable information do we collect about you?

Cabot only collects limited information on the Website, which you provide to us and we obtain from third parties when your details are passed on to us. We collect, for example, some personal information to allow you to use the Website or use the specific online service provided and this will depend on which services you access and use. Typically, we may collect, but is not limited to, the following information about you:


Some personal information is also gathered when you register to use the site and/or use the online services provided.

How do we use your information?

Your information is stored securely on our database for as long as it is necessary in order to:


Will we share your information?

We may pass your details on to credit reference agencies, fraud prevention agencies, money laundering prevention agencies, any person within the Group and/or selected third parties or agents in relation to an account. We may also pass your details to selected third parties and agents who provide administration support and/or the Website services and who agree to only hold such information for the purposes set out in this Privacy Policy and under strict conditions to safeguard your information. We may also disclose information if we have (or believe we have) a duty to do so, or the law allows us to.

If we sell any part of the business and/or integrate it with another, or dispose of any rights relating to you, your details may be disclosed, subject to strict confidentiality undertakings, to our advisers and those of prospective purchasers. It will be passed on to any new owners of the business to be used in the same or similar way as set out in this data protection policy.

Apart from the above exceptions we will not disclose any information on to other commercial organisations that could allow you to be personally identified, unless we have a strict obligation to do so.

How can I update, correct or delete my information?

You can use the Website services in order to update your details.

Alternatively you can either talk to one of our telephone operators on 0800 9177077 or email Cabot by sending an e-mail to information@cabotfinancial.com or you can send your request in writing to us at our PO Box address details scheduled below.

What are Cookies?

A "cookie" is a piece of information that is stored on your hard drive by your web browser that allows the Website to recognise you and/or your activities over several different pages.

Our web site uses transient "cookies" to help you navigate through the web site more easily and to understand the services you are using. That information is automatically deleted if you close your web browser or leave the web site for a sufficient period of time (usually around 30 minutes).

The cookie information may show us which pages, functions or services are seen or used, which are the most popular areas of the Website, when the Website was accessed and for how long, and whether the user returns to the Website. This information may not personally identifiable and the information will be used by us to administer the Website systems, to compile statistics, and help us develop and improve the site and our services.

How do we protect your personal information?

Your access to the Website is password-protected so that only you have access to any personal information, you have provided and/or we have obtained.

We strongly recommend that you do not divulge your password to anyone. We will never ask you your password in an unsolicited phone call or in an unsolicited email.

When you use the online secure area your information is encrypted whilst it is being transferred over the Internet. We have appropriate technological and operational procedures in place to protect your information from any loss, misuse, alteration or destruction and all persons within the Group are subject to strict obligations of confidentiality. We endeavour to take all reasonable steps to ensure your personal information is protected. To help protect your personal data and minimise the risk of it being intercepted by third parties, we offer the use of a secure server and use industry standard encryption when you submit information through the  Website. However we cannot guarantee the security of information which you send on-line. In particular you should not use email to send confidential or sensitive information. Please also refer to our terms and conditions regarding security of your password.

Links to other websites

We may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that by you accessing any linked website, we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including, without limitation, any advertising, content, products, goods or other materials or services on or availbale from such websites or resources or (ii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods, or other materials or services availbale on such external websites or resources. However, we strongly encourage you to read the privacy statements of these linked sites, as their Privacy Policy may differ from ours.

For how long will we keep your personal information on file?

We will not keep your information for longer than is necessary for the purposes outlined in this Privacy Policy.

Access to your information and question about our privacy practices

You have a right under the Data Protection Act 1998 to ask what information we hold about you.

You can do this by writing to us at:

Attn: Data Protection Officer, Cabot Financial (Europe) Ltd, PO Box 241, West Malling, Kent, ME19 4NA, and enclosing the required £10 fee.

Any changes to this privacy policy will be posted here.
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