We are very proud to announce that The Institute of Customer Services has accredited Cabot the “ServiceMark” award. This award is a national standard that recognises commitment to upholding standards in ‘Customer’.

We have been a member of the Institute of Customer Service for the past 4 years and this relationship has allowed us to continually improve our customer’s experiences. Customer brand and tone are crucial elements that we work tirelessly to continually improve.

Thank you to our customers for your valuable feedback which helped us earn this achievement. Our customers are our top priority and we value the trust we have built together. We are very proud of our entire team who remains committed to our customers and business. This achievement would not be possible without the dedication of our colleagues.

Andy Croyle, ServiceMark assessor, said, “I have had a positively overwhelming week here and been genuinely taken back with the kindness, passion and dedication that every individual I have met shows for their role and for Cabot”

We’re very excited to achieve this milestone and share our progress with all of our customers. We look forward to continuing to assist both existing and new customers on their journey to financial recovery.

Watch Sophie's story about her journey to financial recovery

Watch Sophie's journey

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If you're worried about talking to us, remember that we're here to help you to financial recovery and that we'll never ask you to pay more than you can afford.

Find out more about how flexible we can be, by getting in touch today. We can create a payment plan that will work best for you.

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