We’ve faced some unforeseen challenges this year affecting millions of people financially, such as the COVID-19 pandemic which forced the country into a nationwide lockdown.
However, even with changing how we're working, our commitment to helping our customers has remained outstanding, achieving a customer satisfaction score of 84% in the latest results published by the Institute of Customer Service.
With an average of 79.5% amongst the banks and building societies banks and building societies, we’re incredibly proud to achieve such a fantastic score, supporting our mission to helping each and every customer.
Get in touch with us
If you’re a Cabot customer and would like to discuss your account, give us a call on 0344 556 0263* or contact us online, where we can talk you through your options. Our Customer Consultants help over 86,000 customers with credit commitments every month – they can help you too.
We look forward to helping you on your journey to financial recovery.
*Calls to our 03 numbers will be charged at local rate from landlines and mobiles and calls to our 0800 numbers are free.
Cabot receives Investors in People Gold Award again
We're on of only 7% of accredited organisations to be awarded the gold standard and will strive to continue helping our customers - find out more...
1 minute read