Highest ever customer feedback score
It’s been a fantastic six months for Cabot Financial. We’re delighted to have been awarded a customer satisfaction rate of 84% by our customers through our benchmark survey with the Institute of Customer Service (ICS).
This is the highest score we’ve ever received and is a testament to the hard work of the whole Cabot team. We’d also like to thank you, our customers, for the incredible feedback we’ve received. We will continue to make improvements to ensure our valued customers are getting the best service with us.
We’ve worked hard to make sure our new website is easier to use than ever and our team of highly-experienced Customer Consultants will be on hand, as ever, to help you over the phone.
Over the next few months, you'll see many changes on the Cabot website including:
- A new interactive look
- A range of guides and insights
- Optimised online help and support
- More control passed over to you through a new account dashboard
- Plus much more!
We look forward to helping even more of you to financial recovery in the future.
Watch Sophie's story about her journey to financial recovery
Get in touch with us
If you're worried about talking to us, remember that we're here to help you to financial recovery and that we'll never ask you to pay more than you can afford.
Find out more about how flexible we can be, by getting in touch today. We can create a payment plan that will work best for you.