We’ve faced some unforeseen challenges this year affecting millions of people financially, such as the COVID-19 pandemic which forced the country into a nationwide lockdown.

However, even with changing how we're working, our commitment to helping our customers has remained outstanding, achieving a customer satisfaction score of 84% in the latest results published by the Institute of Customer Service.

With an average of 79.5% amongst the banks and building societies banks and building societies, we’re incredibly proud to achieve such a fantastic score, supporting our mission to helping each and every customer.



Don’t just take our word for it, see what our customers have to say:


Watch Sophie's journey now

Get in touch with us

If you’re a Cabot customer and would like to discuss your account, give us a call on 0344 556 0263* or contact us online, where we can talk you through your options. Our Customer Consultants help over 86,000 customers with credit commitments every month – they can help you too.

We look forward to helping you on your journey to financial recovery.

*Calls to our 03 numbers will be charged at local rate from landlines and mobiles and calls to our 0800 numbers are free.


Get in touch